Emergency Medical Services  
It is Verde Valley Fire Districts mission to provide the highest quality customer service through progressive fire suppression, emergency medical care, fire prevention, education and to be a role model for future generations. 
HIPPA and Protected Health Information  
Verde Valley Fire District is required by law to maintain the privacy of certain confidential healthcare information, known as Protected Health Information (PHI), and to provide you with a notice of our legal duties and privacy practices with respect to your PHI. This Notice describes your legal rights, advises you of our privacy practices, and lets you know how VVFD is permitted to use and disclose your PHI. VVFD is also required to abide by the terms of the version of this Notice currently in effect. In most situations we may use this information as described in this Notice without your permission, but there are situations where we may use it only after we obtain your written authorization, if we are required by law to do so.
 
Click HERE to view the HIPAA notification Brochure.  
 
Click HERE for Public Records Request 
 

 
Ambulance Billing 
If you are a resident of Verde Valley Fire District (VVFD), the District will bill your insurance company for Ambulance Service and will accept the payment received from your insurance company as payment in full.
 
If you do not live in the VVFD, your insurance will be billed and you will owe the amount your insurance states you owe.  If you do not have insurance, you will owe the full amount.
 
Verde Valley Fire District is certified by Medicare and Medicaid (AHCCCS) and is a participating provider of all major insurance carriers.
 
How do I pay my ambulance bill? 
Billing for ambulance services is contracted through Verde Valley Ambulance Company. 
 
Verde Valley Ambulance Company provides a complete in-house medical billing department that is compassionate and customer service oriented. Their knowledgeable and friendly billing department uses thorough and timely billing practices to correctly execute and complete billing to patients and insurance carriers. The billing is performed in accordance with sound business practices and the account representative is more than happy to assist you should you have any questions concerning your ambulance transport or insurance claims. The Billing Manager attends PWW EMS Law classes every year to get these updated billing practices to help you better.
 
For questions regarding your  ambulance bill please contact the billing specialist, Susan, at (928) 649-0821 or visit Verde Valley Ambulance Company

 
Frequently Asked Questions 
1.    Why am I getting a bill from Verde Valley Fire District?
Verde Valley Fire District has not received your insurance information, or you are a non-District resident.
 
2.    Do you offer a payment plan?
Yes, you can set up a payment plan by contacting our billing specialist.
 
3.    What form of payment can I use to pay my bill?
Personal check, cashier's check, money orders, master card and visa. Cash if delivered in person.