Key Lock Box (Knox Box) Information
Key lock boxes (Knox Box) are installed at a home or business and contain entry keys to the structure. Only emergency personnel have the lock box key so they can easily gain access in an emergency. This saves precious time and can spare property damage caused by forced entries. Though every property owner can benefit from have a key lock box, they are especially useful for elderly persons who may fall and not be able to let responders into the home.
There are two ways to order a Knox Box for a residence or a business. You can either call customer service or you can order a Knox Box via their website.
- To place your order over the phone, dial 1-800-552-5669 and speak to a customer service representative. The customer service representative will need the following information:
- What city you reside in
- What fire district you reside in (Verde Valley Fire District). The box will be keyed to your fire district's specifications.
- The model number for a standard residential box is Knox HomeBox 1500 - Mechanical Lock.
- To place your order online, go to the Knox Box website at www.knoxbox.com.
- Once on the website, enter "Knox HomeBox 1500 - Mechanical Lock" in the search bar at the top of the webpage. Click on the image when it appears under results.
- Select which mount type you would like. Then click "Add to Cart."
- Click on the Cart at the top right hand corner of the webpage.
- In the Cart, click on the red "Add Installation Address."
- Enter your property address in the required fields and click "Set Address" at the bottom of the screen.
- Confirm address on next screen.
- Confirm that Verde Valley/Cornville Fire District (AZ) is selected and click "Confirm Department" at the bottom of the screen. If Verde Valley/Cornville Fire District (AZ) is not listed, use the "Search For Your Department" at the bottom of the screen.
- To complete your order, click "checkout" and complete the remainder of the process.
Orders are processed and shipped from the Knox Box headquarters in Phoenix within 3-5 days.
Once you receive your Knox Box and have it installed please notify Verde Valley Fire District at 928-634-2578 and inform them where the Knox Box is installed on your building.